Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data which can be used to identify you personally. Detailed information on the subject of data protection can be found in our Privacy Policy available below.

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the Site notice of this website.

How do we collect your data?
For one, your data is collected when you give it to us. This can be data that you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. web browser, operating system or time of page access). These data are collected automatically when you visit our website.

What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to obtain information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the rectification, blocking or erasure of this data. For further questions, and questions concerning data protection, feel free to contact us under the address published in the site notice. You also have a right of file a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website your surfing behaviour can be statistically analysed. This happens mainly by means of cookies and analysis programs. The analysis of your surfing behaviour is usually anonymous; surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information is provided in the Privacy Policy below.

You can object to this analysis. We will inform you about your options to object in the Privacy Policy.

 

2. General and mandatory information

Privacy Policy

The operators of this website take the protection of your personal information very seriously. We treat your personal information confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, a variety of personal data is collected. Personal data are data which can be used to identify you personally. This Privacy Policy explains what data we collect and what we use them for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (for example, when communicating via email) may pose security risks. Complete protection of the information from being accessed by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

symos GmbH
Am Tie 10
D-49086 Osnabrück
Phone: +49 541 95710-20
Email: symos@symos.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw the consent you have already given at any time. All you have to do is send us an informal message by email. The lawfulness of data processing carried out up to the time of withdrawal remains unaffected.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, the data subject has a right of file a complaint with the competent supervisory authority. The competent supervisory authority in data protection matters is the State Data Protection Commissioner of the federal state in which our company is based. A list of the data protection commissioners and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process automatically on the basis of your consent or in performance of a contract given to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only take place if it is technically feasible.

SSL and TLS encryption

This site uses SSL and/or TLS encryption for security reasons and to provide protection for the transmission of confidential content, such as the orders or enquiries you send to us as the operators of the site. An encrypted connection can be recognised by the browser’s address line changing “http: //” to “https: //” and by the padlock icon appearing on your browser’s status line.

When SSL and/or TLS encryption is enabled, the information you transfer to us cannot be read by third parties.

Right to information, blocking, erasure

Within the scope of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, their origin and recipients and the purpose of data processing and, if applicable, a right to correct, block or erase these data. For further questions, and questions concerning personal data, feel free to contact us under the address published in the site notice.

 

3. Data collection on our website

Cookies

“Cookies” are used by some of the pages on our website. Cookies will not damage your computer and contain no viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files saved by your browser and stored on your computer.

Most of the cookies we use are “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser on the next visit.

You can configure your browser to inform you about the setting of cookies, to allow cookies in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when the browser is closed. The functionality of this website may be restricted when cookies are disabled.

Cookies, which are required to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping trolley function), are stored on the basis of Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this Privacy Policy.

Server log files

The provider of the website automatically collects and saves information your browser automatically transmits to us in “server log files”. They are:

• Browser type and version
• Operating system
• Referrer URL
• The host name of the accessing computer
• Time of the request
• IP address

This information is not combined with other data sources.

The legal basis for data processing is Art. 6 para. 1 f) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

 

4. Plugins and tools

Google web fonts

For the homogeneous display of fonts, this website uses “web fonts” provided by Google. On retrieving a website your browser downloads the necessary web fonts to your browser cache in order to correctly display texts and fonts.

For this purpose, the browser you use must connect to Google’s servers. Through this, Google obtains knowledge that our website has been accessed via your IP address. The use of Google web fonts is in the interest of making the appearance of our website more uniform and visually appealing. This represents a legitimate interest within the meaning of Art. 6 para. 1 f) GDPR.

If your browser does not support web fonts, your computer uses a standard font.

Further information on Google web fonts is available at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This website uses the map service Google Maps via an API. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps it is required to store your IP address. This information will usually be transferred to and stored on a Google server in the USA. The provider of this website has no influence on this data transmission.

The use of Google Maps is in the interest of making the appearance of our website more visually appealing and being able to easily find us at the locations specified on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 f) GDPR.

For further information on how user data is handled, refer to Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.